{"id":106350,"date":"2023-04-27T06:29:23","date_gmt":"2023-04-27T06:29:23","guid":{"rendered":"http:\/\/josefdavidssons.se\/complaints\/"},"modified":"2023-04-27T06:33:34","modified_gmt":"2023-04-27T06:33:34","slug":"complaints","status":"publish","type":"page","link":"https:\/\/josefdavidssons.se\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"106350\" class=\"elementor elementor-106350 elementor-62948\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-642bba1d e-flex e-con-boxed e-con e-parent\" data-id=\"642bba1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa0e936 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"7fa0e936\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"2141251894\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"tab-bestallning\" data-tab-title-id=\"e-n-tab-title-21412518941\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-21412518941\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPrivate customer\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"tab-vedspisa\" data-tab-title-id=\"e-n-tab-title-21412518942\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-21412518942\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tRetailer\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-21412518941\" role=\"tabpanel\" aria-labelledby=\"tab-bestallning\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-21c72f66 e-con-full e-flex e-con e-parent\" data-id=\"21c72f66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-146e414 elementor-widget elementor-widget-text-editor\" data-id=\"146e414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Complaints should be directed to the company where you made the purchase.<\/p>\n<p>If you purchased the item directly from Josef Davidssons AB, you can make your complaint using the form below. If you purchased the item from a retailer, you should contact them instead.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-21412518942\" role=\"tabpanel\" aria-labelledby=\"tab-vedspisa\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-4987d3af e-con-full e-flex e-con e-parent\" data-id=\"4987d3af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4349b elementor-widget elementor-widget-text-editor\" data-id=\"cc4349b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The complaint is made via the form below.<\/p>\n<p>For visible damage or missing items, the complaint must be made immediately upon receipt of the goods.<\/p>\n<p>Write down what is missing or damaged on the shipping note. The notation must also be made on the carrier&#8217;s copy of the shipping note. For hidden damage that is not visible on the outside of the shipment, the complaint must be made to us no later than 5 days after receipt. Any compensation for damage to goods or packaging that was not noted on the shipping note may not be granted.<\/p>\n<p>If the complaint concerns a wood stove or fireplace, the product&#8217;s serial number must be provided. See the label attached to the product or in the brochure material that comes with it.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3927512 e-flex e-con-boxed e-con e-parent\" data-id=\"3927512\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-488f6a6 elementor-widget elementor-widget-heading\" data-id=\"488f6a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fill out the form to make a complaint.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e6903 elementor-widget elementor-widget-hubspot-form\" data-id=\"c1e6903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hubspot-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 6068164,\n\t\t\t\t\t\t\t\t\tformId: \"ac56317f-5322-4d4b-a913-89419ce6a737\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1776651834000-7249039574\",\n\t\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1776651834000-7249039574\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Private customer Retailer Private customer Complaints should be directed to the company where you made the purchase. If you purchased the item directly from Josef Davidssons AB, you can make&hellip;<\/p>\n","protected":false},"author":1921,"featured_media":106354,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-106350","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Make a complaint | Josef Davidssons<\/title>\n<meta name=\"description\" content=\"How do I make a complaint about a product? Contact us through our form to make a complaint. 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