{"id":106350,"date":"2023-04-27T06:29:23","date_gmt":"2023-04-27T06:29:23","guid":{"rendered":"http:\/\/josefdavidssons.se\/complaints\/"},"modified":"2023-04-27T06:33:34","modified_gmt":"2023-04-27T06:33:34","slug":"complaints","status":"publish","type":"page","link":"https:\/\/josefdavidssons.se\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"106350\" class=\"elementor elementor-106350 elementor-62948\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-642bba1d e-flex e-con-boxed e-con e-parent\" data-id=\"642bba1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fa0e936 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"7fa0e936\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"2141251894\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"tab-bestallning\" data-tab-title-id=\"e-n-tab-title-21412518941\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-21412518941\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPrivate customer\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"tab-vedspisa\" data-tab-title-id=\"e-n-tab-title-21412518942\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-21412518942\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tRetailer\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-21412518941\" role=\"tabpanel\" aria-labelledby=\"tab-bestallning\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-21c72f66 e-con-full e-flex e-con e-parent\" data-id=\"21c72f66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-146e414 elementor-widget elementor-widget-text-editor\" data-id=\"146e414\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Complaints should be directed to the company where you made the purchase.<\/p>\n<p>If you purchased the item directly from Josef Davidssons AB, you can make your complaint using the form below. If you purchased the item from a retailer, you should contact them instead.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-21412518942\" role=\"tabpanel\" aria-labelledby=\"tab-vedspisa\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-4987d3af e-con-full e-flex e-con e-parent\" data-id=\"4987d3af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4349b elementor-widget elementor-widget-text-editor\" data-id=\"cc4349b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The complaint is made via the form below.<\/p>\n<p>For visible damage or missing items, the complaint must be made immediately upon receipt of the goods.<\/p>\n<p>Write down what is missing or damaged on the shipping note. The notation must also be made on the carrier\u2019s copy of the shipping note. For hidden damage that is not visible on the outside of the shipment, the complaint must be made to us no later than 5 days after receipt. Any compensation for damage to goods or packaging that was not noted on the shipping note may not be granted.<\/p>\n<p>If the complaint concerns a wood stove or fireplace, the product\u2019s serial number must be provided. See the label attached to the product or in the brochure material that comes with it.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3927512 e-flex e-con-boxed e-con e-parent\" data-id=\"3927512\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-488f6a6 elementor-widget elementor-widget-heading\" data-id=\"488f6a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fill out the form to make a complaint.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e6903 elementor-widget elementor-widget-hubspot-form\" data-id=\"c1e6903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hubspot-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 6068164,\n\t\t\t\t\t\t\t\t\tformId: \"ac56317f-5322-4d4b-a913-89419ce6a737\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1781992867000-1988276449\",\n\t\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1781992867000-1988276449\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Private customer Retailer Private customer Complaints should be directed to the company where you made the purchase. If you purchased the item directly from Josef Davidssons AB, you can make&hellip;<\/p>\n","protected":false},"author":1921,"featured_media":106354,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-106350","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Make a complaint | Josef Davidssons<\/title>\n<meta name=\"description\" content=\"How do I make a complaint about a product? Contact us through our form to make a complaint. 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